Delivery Whether you’re shopping for a Dinner Set or a New Awning, I believe that delivery rates should be kept to a fair and reasonable cost so that’s why I’ve taken the decision for Caravanalia to offer a delivery rate to the majority of UK addresses from just £2.99. J Pearce, Managing Director
Our Delivery Rates below included the following Postcode areas as standard:-
G, KY, FK, DD, PA, PH, AB, IV, KW & All BT postcodes.
Exemptions All other Islands such as but not exclusively the Scottish Isles, Isle of Man, Isle of Wight and the Channel Islands will require a further small delivery charge, please contact us before you place your order.
Standard UK Delivery Standard delivery usually takes between 2-3 working days and costs just £2.99, and if you spend over £85 then delivery is free of charge.
Express UK Delivery: If you need a faster service, then you can take advantage of our express delivery which usually takes 1-2 working days (depending on where you are located in the UK), and costs just £4.99.
Collection in person from our Store:
Finally if you'd prefer you can pick your items up from us here in Llandudno, North Wales.LL30 1ED, we are open from Mon-Fri 9am-5pm and Saturday 9am – 4pm. Please bring a copy of your purchase invoice with you and 1 proof of I.D such as a Driving Licence or Bank Card.
Returns: All purchases can be returned unused and in their original packaging within 14 days from the date of delivery for a full refund, once they have been checked by our returns team. All products purchased from Caravanalia must be returned to our main office address as per your invoice. Goods returned must be clearly labelled and have full documentation enclosed including the reason for return.
All returning goods must be reported to the company via email or by calling 01492 870892 prior to returning. Goods returned without any notice will not be accepted. Carriage charges are non-refundable unless goods are faulty or have a manufacturing defect. Should goods have a manufacturing defect our customer service team will arrange collection of the goods through our carrier. All other goods must be returned at the sender’s expense.
If required Caravanalia offers a collection service at a charge of £12.95 per parcel (up to a maximum weight of 30kg) from addresses within the UK mainland excluding Northern Ireland and Scottish Highland etc, for other locations please call us for a quotation.